All services are online.No open issues , last issue was 2 days ago on
Uptime / Load Dec 5 Dec 6 Dec 7 Dec 8 Dec 9 Dec 10 Dec 11
Website 100%
Public services 99.999% 99.999%
Email stack 100%
Email sending (SMTP) 100%
Email reception (IMAP) 100%
2nd Email reception (IMAP) 100%
Internal services 100% 100% 100% 100%
clic-web-01 100%
clic-web-02 0.04
clic-mail-03 0.13
clic-mail-04 0.04
clic-bak-05 0.16
No/minor issues (>99.9% uptime) Short outage (>99% uptime)
Issues reported
Major outage (<99%) High Load Average


December 6th, 2019

Hosting provider storage issue
Affected services: clic-web-01

Hetzner just answered us, saying the problem is resolved.

An error in the distributed storage system caused a temporary loss in performance. The error has been resolved and the storage system is fully operational again. 
Please excuse any inconvenience this has caused.

Everything on our end looks good.


The server regained access to the network storage. Every service is back online. We are monitoring the issue.


We are investigating a storage issue on our web-01 server. It seems that the Ceph network storage used by Hetzner crashed. Our internal services are now unavailable, as same as our website. No customers services are impacted. We'll keep you informed.